happynewclicks web store FAQ section

Our new units covered under 1 year Manufacture Warranty, for refurbished units usually 90 days Warranty unless we put special discription in product discription. 14 day return policy applies to all unopened/unwanted items. After 14 days we do not accept returns. Defective items need to go to Manufacture Approved Refurbishes Company Warranty for Repair Unopened/Unwanted Returns accepted only within 14 days of receipt provided item is intact and in original packaging with no signs of impact, sand or water Damage. There will be no refund for tampered items (sticker removed, etc..). Buyer is responsible for shipping charges to us. Buyer’s remorse returns are subject to a deduction of our original shipping costs and a 15% restocking fee – please contact us for return authorization.

California sales tax of 7.5% will apply to orders shipped to an address in the State of California.For items shipping to other states, we don't charge tax.

Email our customer support, the email address is: [email protected].

If you ordered online and the product is available (availability information provided on the website) it will be shipped the same or next business. You will receive an email from us when your order is shipped out. Weekend orders (from Friday after 1:00 P.M.) will be processed on Monday. If there is a problem with your order, you will receive an e-mail within one business day to advise you about the situation. All orders shipped within the United States including Hawaii and Alaska are sent using USPS unless customer requests otherwise. Most of USPS orders within the United States are sent with USPS Delivery Confirmation. WE combine shipping! (contact our customer support if you need.) WE DO NOT ship PO Box addresses!

We offer a 14 day money back guarantee with your purchase. After customer receives the order, if you contact customer support within 14 days, happy new clicks will refund customer. However for the following items are nonfeturnable: food, drinks and batteries Items that are damaged or abused Items that are missing accessories such as remote controls, cords and cables Etched or otherwise personalized items Opened computer software, movies, music and video Microphones, harmonicas and similar products . Once we receive your product we will refunded you less shipping & handling costs.